What the Bus Team can help with
The Council works in partnership to maintain standards and support network planning across the county. We can assist you with:
- Concessionary bus passes
- Local bus services and routes
- Bus service changes and timetable information
- Supported and subsidised bus services
- Public transport accessibility
- Community transport and transport planning initiatives
- Partnership working with bus operators and stakeholders
Lost property, fare enquiries, and complaints about individual journeys should usually be directed to the relevant bus operator first.
How we can help
The Bus Team works to support and improve local bus services across West Northamptonshire. We work closely with transport operators, local communities, and partner organisations to maintain accessible, reliable public transport.
Email us
BusandRail@westnorthants.gov.uk
Council Website
www.westnorthants.gov.uk
Postal Address
West Northamptonshire Council
One Angel Square
Angel Street
Northampton
NN1 1ED
Send us an enquiry
Fill out the form below and the Bus Team will look into your request.
By submitting this form, you agree that your information can be used to respond to your enquiry. Please do not include sensitive personal information.
Bus operators in West Northamptonshire
Redrose Travel
Telephone: 01296 747926
Email: enquiries@redlinebuses.com
Website: www.redgroupbuses.com
Village Hopper
Telephone: 07512 045418
CommMiniBus
Telephone: 0333 188 0591 - 07888 011 891
Email: info@cmbus.org
Website: https://cmbus.org
Community Bus
Community bus services provide accessible, affordable transport where regular public transport is limited, helping residents reach amenities, healthcare, shopping, and social activities.
Services are run by voluntary/community organisations and may use fixed routes, timetables, or flexible booking.
Contact your local provider for routes, timetables, eligibility and fares.
Cost
Each service sets its own fares and some accept concessionary passes.
Accessibility
Many services offer accessible vehicles for people with mobility difficulties and wheelchair users, but this varies by operator.
Further Information
Contact the relevant operator about availability, booking, fares and accessibility.
Contact a community transport services
Community minibus schemes
Local volunteers provide regular scheduled services based on need for remote or isolated communities.
- Gayton and Tiffield: 01327 350292
- Lilbourne: 07737 377825
Dial-a-Ride
These schemes help people shop and use amenities. Vehicles normally accommodate wheelchairs. Passengers register locally and book in advance by phone.
- Daventry Area Community Transport Dial-a-Ride: 01327 701665
- Northampton Door to Door: 01604 583553
Voluntary car schemes
Volunteer drivers use their own vehicles for pre-booked destinations. Schemes typically involve annual membership, mileage-based trip payment, and advance booking, with collection and return from home.
Contact details
- Brackley Area Volunteer Car Service: 01280 841099
- Daventry Area Community Transport Car Scheme: 01327 701665
- Greatworth, Halse and Helmdon Community Coach: 01295 768588
- Moulton Volunteer Car Scheme: 07582 351145
- Northampton Volunteer Car Scheme: 01604 628234
- Rural Wheels: 07791 438043
- Towcester Area Door to Door: 01327 810300
- Weston and Weedon Lois Volunteer Car Scheme: 01327 860487